Please read and accept before completing the order

General Conditions of Purchase



These terms and conditions d 'purchase governing the sale of products marketed by Ottica PT11 through the e-commerce site owned by www.occhialivistasole.it OTTICA PT11, Ottica PT11. All contracts entered into to purchase products through the website www.occhialivistaesole.it and according to the procedures described above, between the seller and the customer will be governed by these Terms of purchase.


Acceptance of Terms of purchase

Purchase transactions are governed, among other things, the provisions of Legislative Decree no. N. 206 of 6.9.2005.

By sending electronic confirmation of your purchase order, the customer declares to have read and accepted unconditionally all the terms and conditions of sale

The customer agrees and undertakes, once the purchase process online, to print and to keep the present general conditions, which has already seen and accepted as a necessary step in, and specifications of the product being purchased, and that in order to fully satisfy the conditions laid down in Articles. 52 and 53 of Legislative Decree no. 205/06.

And 'Any right of the Customer to damages or compensation, and any contractual or tort liability for direct or indirect damages to persons and / or property, caused by non-acceptance, even partial, of an order.


How to Buy

The customer may only purchase products in the electronic catalog of Ottica PT11 at the order and viewable to the address (URL) http://www.occhialivistaesole.it, as described in the relevant information sheets. The 'picture accompanying the description of a product may not be fully representative of its features but differ in color, size, products and accessories in the picture. Any purchase of accessories and products not listed in the catalog (products ordered on request) will be finalized through e-mail or telephone communication between the client and Ottica PT11 and will still be governed by these Terms of purchase.

Correct receipt of order is confirmed by Ottica PT11 by a reply by e-mail, sent to the email address supplied by the customer. The message will include all the data entered by the customer who agrees to verify the correctness and communicate any corrections, as described in this document.

Despite the constant updating of availability through a direct connection to the catalogs of suppliers, Optics PT11 reserves the right to accept orders received after checking the availability with your supplier for the product ordered. No responsibility or debit card will be charged in Optics PT11 in the event of non-acceptance.

In the case of non-acceptance, Ottica PT11 is committed to timely inform the Customer, in the same way.

All prices in this website are retail prices.

All glasses on sale on www.occhialivistaesole.it are new and come with tags. Come directly from the manufacturers and are free of defects.

All products are authentic and original 100%.

Every pair of glasses is shipped directly from Ottica PT11 with original case, cloth and certificate of authenticity.

On some products, the subject of promotions, Ottica PT11 reserves the right to accept orders by reducing the amount, notice and acceptance by the customer, failing which the order will be canceled.

Contact lens purchase

Purchase of contact lenses is addressed only to those who already use of contact lenses. Confirming the order so the buyer declares that what they are doing is not his first purchase and has no problems of tolerance in the use of contact lenses.

Methods of payment


Credit Card.Using Paypal, you can pay with major credit cards and prepaid cards.


Paypal. Using Paypal as method of payment, the order will be taken over immediately after e-mail confirmation of payment and processed normally in the time frame indicated in the order. If you have already registered to the PayPal service simply enter your e-mail address and password and follow the few simple instructions that will be provided.


Bank Transfer / Money Order. In case of payment by bank transfer or postal money order, the order will be taken over only after the receipt by the optics of the order PT11. The payment must be made no later than 5 working days. After this period, if no communication will be made by the customer, the order will be canceled without notice.

Bank details to make payment:

Beneficiary: Ottica PT11

Via Campitello 31

32040 San Nicolo 'Comelico (BL)

IBAN: IT 19M 02008 61071 000100 610364


At: Unicredit Bank


Methods and costs of delivery


Ottica PT11 accept orders with international delivery.

For the shipment of products purchased, Ottica PT11 uses the Italian postal or courier Gls, Sda.

Delivery costs are calculated based on the weight of the goods and the geographical destination.

The published rates for the service for International shipments of goods outside of the European Community include the fee for the customs declaration in accordance with Ministerial Decree no. 060788, as amended, and any tariffs (customs duties, VAT, etc.) will be borne by the recipient.

The delivery of the goods shall be considered to street level. Upon delivery, the customer is required to check the conformity of the product delivered to him with the order made, the packaging is not damaged, or otherwise not altered, including the sealing materials. Any damage or the mismatch in the number of packages or particulars, must be immediately notified to the person making the delivery, signing "AGREE WITH RESERVE" on the delivery receipt. Failure to do so will make it impossible for any kind of recourse against the carrier and the application of calusole guarantee on shipping. Once signed the document delivery, the Customer may not oppose objection on the external characteristic of the delivered. Any problems concerning the physical, correspondence or completeness of the goods received must be reported in Ottica PT11 within 3 days from delivery, as provided herein.

For every order placed Ottica PT11 will issue an invoice sent, delivering only in pdf format to the e-mail address provided during registration. For the issuance of invoice, the information provided by the Customer. No change in the bill will be possible after the issuance thereof.

No responsibility can be attributed to Ottica PT11 in case of delay in the order or delivery of the order.

In the case of non-collection within 5 working days of the material due to repeated inability to deliver to the address specified by the Customer, the order will be automatically canceled and will be applied by the customer a fee of 20.00 € to compensate for the costs of storage and return of the products at the headquarters of Ottica PT11.


Right of withdrawal


Pursuant to art. D.Lgs. n.206/05, which regulates the selling, if the customer is not satisfied with your purchase may exercise the right of withdrawal by sending, within ten working days from the date of receipt of the goods, a written notice return receipt requested to the following addresses:


Ottica PT11

Via Campitello 31

32040 San Nicolo 'di Comelico (BL)

email: info@otticapt11.it


The products must be returned no later than the tenth business day following receipt of the product by direct delivery or shipment to the same address.

All costs of returning goods are the responsibility of the consumer. All items must be returned and received by Ottica PT11 intact and in the same condition in which they were received, in the original packaging and any manuals and / or handbooks that are part of the package, otherwise we reserve the right not make the repayment.

Reimbursement will be made as soon as possible, and within 30 days of notification of receipt of the request for reimbursement. The amount paid by the buyer will be deducted from the amount paid as a contribution towards the cost of shipment request and any costs incurred in returning.




All products sold by Ottica PT11 are covered by the manufacturer's standard warranty and 24-month warranty for defects of conformity, within the meaning of Dlg. 206/2005. To qualify for the warranty, the customer must necessarily keep the document sales tax.


In the event that, for whatever reason, will not be able to make its customers a product warranty (repaired or replaced), Ottica PT11 will proceed at its own discretion to refund the entire amount paid or to replace it with a product of equal or superior characteristics.



According to article 13 of Legislative Decree no. N. 196 of 30.6.2003 (Privacy Code), we inform the customer of the following.

The customer's personal data collected and processed by www.occhialivistaesole.it fall into the following categories:

1. identification data (company name, company address, tel., fax, email, tax data, etc.). 2. information concerning the business and commercial activity (orders, solvency, banking, accounting and tax data, etc.).

The personal information you provide will be used within the limits and to the achievement of the objectives relating to the contractual year. In particular, the treatment is aimed at the fulfillment thereon to carry out all the administrative, commercial, accounting and taxation. The provision of data and its processing are required in relation to the purposes related to the fulfillment of contractual and legal obligations. The provision is also compulsory for the completion of all activities of the undersigned required for the execution of contractual obligations. Any refusal to provide data for these purposes may prevent us from continuing the contractual relationship and obligations of the law. The conferment of data is optional for sending communications or advertising material that our company can also make through your e-mail address. At any time, you may object to such treatment by sending a request to the email address info@otticapt11.it. Any refusal to provide data for marketing purposes will not affect the smooth running of the contract year.

The data will be processed through the creation and management of a central repository, with paper, computer and data that is accessed by authorized personnel. Without prejudice to the notifications made in fulfillment of legal obligations and contract, all data collected and processed may be communicated in Italy and abroad transferred only for the purposes specified above:

1. service companies, data processing companies, accountant / tax and in general to all the bodies involved in audits and checks on the proper fulfillment of the above-stated purposes;

2. any third parties to our structure, with whom we have entered into specific agreements relating to the measures to be taken to guarantee the security of data entrusted to them, in any case, the data will be used exclusively for the pursuit of the above-stated purposes.

Remember that the customer can always exercise your rights under article 7 of the Privacy Code. The treatment is Ottica PT11

The customer, by sending electronic confirmation of your purchase order, acknowledges the foregoing disclosure and consent to the processing of personal data.




Any complaint must be sent to:

Ottica PT11

via Campitello 31

32040 San Nicolo 'di Comelico (BL)

email: info@otticapt11.it


Applicable Law


The contract of sale between the customer and Ottica PT11 is concluded in Italy and governed by Italian law. For the solution of civil and criminal litigation arising from the conclusion of this contract of sale at a distance, if the customer is a consumer, the territorial competence is that of the reference hole of his town of residence in all other cases, the local jurisdiction is the only forum of Belluno.




41. The conditions contained in this document may be modified by Ottica PT11, without notice, and will be valid from the date of publication on the website www.occhialivistaesole.it



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